Privacy Policy

The Scaffolding Association is a not-for-profit independent trade organisation campaigning to raise standards of safety, technical quality and workforce skills in the scaffolding sector. 

This Policy explains when and why we collect personal information about our members, people who use our website and anyone else who we collect data from. It explains how we use this data, the conditions under which we may disclose it to others and how we keep it secure. By using our website, you’re agreeing to be bound by this Policy. 

Any questions, queries or requests regarding this Policy and our privacy practices should be sent by email to: [email protected] or by writing to The Scaffolding Association, 10C Abbey Lane Court, Abbey Lane, Evesham, Worcestershire, WR11 4BY, or by telephone to our Membership Team on 0300 124 0470. For the purposes of the Data Protection Act 1998 and the General Data Protection Regulations (GDPR), The Scaffolding Association acts as a Data Controller.  

How do we collect information from you?
We obtain information about you when you use our website, contact us for information about our work or our membership benefits, attend one of our regular events, become a member, participate in our research, send us information related to a job application or when you sign up to our newsletter or magazine mailing lists. We may also receive your information from a third party who offers The Scaffolding Association membership as a benefit. 

What information is collected from you?
The personal information we collect from you or a third party is the minimum required to provide you with the service requested, and we only pass your information to third parties for the fulfilment of the service requested and in the manner outlined in this policy.  

Website Users, Mailing lists and Event attendees
We will collect your IP address to collate information on pages viewed, and if you sign up for our newsletter or magazine, we will request your name and email address. If you apply to attend one of our events, we will collect your contact details to provide information about that event and, with your explicit consent, information about future events and membership options. If you attend an event and supply us with your contact details or business card, we will contact you with the information requested and seek explicit consent for the mailing list requested. The paper details will be securely stored or destroyed. 

If you agree to participate in one of our online research sessions, the information we collect will be dependent on the type of research, and may include information about your working history, earnings, gender, education level and current working status. Anonymity of individual respondents and protection of personal details will be maintained except where otherwise specified in the survey, or where the express permission of the respondent has been sought. Information gathered through surveys will be researched and compiled on an aggregated basis and results may be published by The Scaffolding Association.  

Other ways we may receive your information
If you send us your employment details either unsolicited or in response to a job application, we will store your name, email address and CV for the period of consideration. Your details will then either be destroyed or we will contact you with a specific privacy policy for interview purposes.If you submit a question via our online contact forms, your name, email address and comments will be stored.If you contact The Scaffolding Association through email without use of the website, the content of the email will be stored.If you post on our social media forums the data will only be stored on the service providers’ site and may be held by The Scaffolding Association.  

How is your data used?
To maintain records of our members and fulfil our contractual obligations to maintain records of our mailing lists for Events, Newsletter and Magazine
To take payment for membership or services
To notify you of changes to our membership levels and services, or to our terms and conditions or privacy policy
To notify you of information relating to news, policy or events relating to the work of The Scaffolding Association which may be of interest to you
To notify you of offers available via our partners
To maintain the services associated with your membership
To provide you with additional services specifically requested by you 

The legal basis for processing your data
Under GDPR, the main grounds that we rely upon to process your data are to comply with a contractual obligation, for the purposes of legitimate interests and we may also be obliged by law to disclose your data to a regulatory body or law enforcement agency. 

Who has access to your data?
The Scaffolding Association will not sell your data to third parties and will only share your data with selected partners so that you have access to the benefits or services they offer as part of your membership of The Scaffolding Association, or where a third party provides all or part of a membership benefit or product in a contractual agreement with The Scaffolding Association. We will not pass your details to any third party for direct mailing purposes. Payment processors – we use payment processors to securely take payment for our memberships and services.Data Managers – we use third parties to provide services to securely store the data for operational and back up purposes.Event, Research and Mailing Services – we use third parties to manage some of our activities such as events, research and mailing lists.Providers of benefits and products – some of the benefits and products offered by The Scaffolding Association are provided by third parties They will be acting as a data controller of your information and we advise you to read their Privacy Policy. 

Managing your data and preferences
We will contact you by email for information directly related to your membership including payments. For any other information you can choose how you want us to contact you and what information you receive. As a member you can update your preferences at any time by logging in to the website. If you receive information because you have asked to be on our mailing list or attended one of our events, you can request this to be changed at any time via the link in the email, or by contacting us by one of the methods outlined at the beginning of this Privacy Policy. 

In addition, you have certain rights concerning your data that we hold:Right to be informed
You have the right to ask questions about the data we hold. This Privacy Policy provides all the information about what data we collect, why we collect it and what we do with it and will be accessible via a link whenever we collect data from you. During your visit to the website you may see additional information explaining why we ask for certain pieces of data at point of collection. 

Right of access
You have the right to ask us what data we hold about you. On receipt of a valid request, which may include validating your identity, we will provide all the data we hold about you within one calendar month. 

Right of rectification
You have the right to ask us to correct any of your data which is incorrect or requires to be updated, we will do this within one calendar month of receipt of a valid request, which may include verifying your identity and we may request proof of the correct data. 

Right to erasure
You have the right to request that The Scaffolding Association erase your data, we will process such requests within one calendar month of receiving a valid request, which may include verifying your identity. There may be circumstances when we are unable to erase all data – either due to a legal obligation to retain your data (including legitimate interest), or because we are contractually obliged to provide you with a product or service. If this is the case, we will explain this in our response to the request. 

Right to restrict processing
You have the right to request that The Scaffolding Association restrict the processing of your data in some circumstances. This may be due to a dispute over the accuracy of the data or when you have exercised your right to object (below) and The Scaffolding Association are considering the request. Rights to restrict processing are therefore usually temporary in nature and will be assessed on receipt of a valid and authenticated request. It may not always be possible to restrict processing either due to a legal obligation to retain your data (including legitimate interest), or because we are contractually obliged to provide you with a product or service.      

Right to data portability
You have the right to request The Scaffolding Association to transfer the data held about you to another organisation. Although this concept works well between providers of similar services such as banks and building societies, The Scaffolding Association provides a unique service to their members and it is unlikely the data requested or the system requirements of the receiving organisation would be the same as The Scaffolding Association. However, we will consider any such request on receipt of a valid and authenticated request and will provide you with a written response. 

Right to object
Your right to object to your data being processed mainly concerns direct marketing and limiting data processing based on legitimate interests. You can change your direct marketing preferences either via the website as a member or by emailing us as noted above. If you consider that some of the data held is no longer required for legitimate purposes, we will consider this within one calendar month of receipt of a valid request, which may include verifying your identity. 

Rights related to automated decision making including profiling
We have included this right for completeness, however The Scaffolding Association does not use your data for any automated decision making or personal profiling purposes. 

How long we hold your data for
We will only hold your data for as long as needed to for the purpose we have collected it. Membership or mailing list data is kept for a period of 5 years after the end of your membership or removal from mailing lists. 

Use of ‘cookies’
Most websites use cookies which are small pieces of data sent from us to your computer to recognise you when you return to the same site and record your preferences. They also collect statistical data on page visits and browsing actions and patterns – this statistical information is anonymous and does not identity you individually. Cookies therefore provide you with a better personal experience as well as helping us to improve our website pages and flow. You can read more detail about this in The Scaffolding Association Cookie’s Policy, which includes information on the types of cookies we use and how to turn them off in your browser. 

Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site. 

Children’s Data
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information. 

Transferring your data outside of Europe
As part of the services offered to you by The Scaffolding Association, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy. Currently all third parties that we share data with are covered by European data regulations or Privacy Shield in the US. If you use our services while you are outside the EU, your information may be transferred outside the EU to provide you with those services. 

Updates to this policy
We keep our privacy policy under regular review. The latest version of this policy was published on 25 May 2019.