We require our members to sign up to a Code of Practice which details the minimum standard that the organisation is expected to meet and that it should conduct its business in a fair and reasonable way.
Using Scaffolding Association members will give you peace of mind that you are sourcing a reputable business. We require our members to undergo a vetting process before joining, which varies upon their level of membership, and are subsequently monitored to ensure continuity.
Using our members means that there is somewhere to go for help in the event that things go wrong. Even the best organisations have problems occasionally and through our complaints process we can effectively help to resolve the problem, acting as a mediator between the customer and the member organisation where necessary.