Covid-19 Advice

Coronavirus has had a significant impact on businesses – it’s affecting operations, supply chains, customer engagement and service. We are here to do all we can to help and support you in this difficult period. During the pandemic we’ll continue to pass on information that we think will help you, so please keep visiting this page for what we anticipate will be regular updates.

Data protection and working from home – What you need to know

If you’re working from home the Information Commissioner’s Office (ICO) has developed some guidance to help you remain compliant with data protection laws.

Free resources to support your remote workforce

The British Safety Council is offering free online resources to anyone who needs them to help manage the implications of moving towards a more remote workforce during the coronavirus outbreak. These include: “Remote Workers’ Health, Safety and Welfare”; “Mental Health – Start the Conversation”; and “Managing Stress Within Your Team”. Access the resources here.

CLC release Version 7 of Site Operating Procedures

The Site Operating Procedures have been updated to reflect the latest Government guidance in England to reflect the latest Government guidance in England. The changes in Version 7 are minor, including updated guidance on self-isolation and shielding and the removal of the requirement to display a QR code in site canteens. Download the new version here.

CLC launch Trade Credit Insurance guidance

Trade Credit Insurance (TCI) plays a significant role in construction, giving businesses throughout the supply chain the confidence to trade with one another. Read the CLC guidance here.

CLC publish UK Construction Sector's Roadmap to Recovery

The Construction Leadership Council (CLC) have published their post-Covid-19 Roadmap to Recovery plan. Download your copy here.

CLC forms construction industry coronavirus task force

CLC has convened a Construction Industry Task Force to provide a focal point for co-ordinating the industry response to COVID-19, and to facilitate communication between the industry and Government. The members meet on a daily basis, sharing knowledge and support on the CLC website. Read more about the task force here.

Employee rights

For advice around the rights employees have when it comes to sick leave and how employers should handle staff members affected by the virus visit the ACAS site.

FAQs for Employers

Citation’s experts have gathered some FAQs around health and safety, HR and Employment Law, and practical steps for employers – read them here. If you need to speak to someone call 0345 844 1111. Remember to mention your Scaffolding Association membership when calling.

Be on your guard against coronavirus scammers 

The Association of British Insurers (ABI) is warning people to be on their guard against scammers looking to cash in on the financial hardship that Coronavirus is causing. Attempts to scam personal data and money from individuals and businesses increase when there is an economic downturn as fraudsters look to exploit anxieties and fears. Already, fraudsters are attempting to scam personal data and money, as well as offering bogus insurance products and high-risk investment and pension products. These may be via phishing emails, cold calls, robocalls or automated text messages. The criminals are impersonating claims management companies, insurers, pensions providers and other organisations. Find out more here.

You should be suspicious of any offer that seems too good to be true. Never give any personal or financial details to an unexpected caller. Take a contact name and number, hang up, verify the details online through as many sources as possible and then only call back if you are sure they are genuine. Always check the Financial Conduct Authority’s Financial Services Register to make sure that who you are dealing with is genuine.

Questions about insurance

With coronavirus causing global concern, the Association of British Insurers have produced a guide to some of the most commonly asked questions regarding insurance at this time. View their article here.

NHS every mind matters

10 tips to help you take care of your mental health and wellbeing during this time of uncertainty.



Coronavirus and your wellbeing – information to help you cope with anxiety.


Mental Health Foundation

Look after your mental health during the coronavirus outbreak – this article may help.


Mates In Mind

Employers and employees alike should find benefit in the Managing Mental Health Guide for organisations, which provides a remote working checklist, homeworking mental health tips, access to a community hub and online training.

Coronavirus advice for businesses in Northern Ireland

Invest Northern Ireland has set up a webpage of links that NI businesses should find useful during the coronavirus COVID-19 pandemic. Find the answers to your questions here.

NI Direct Government Services have also collated useful information, featuring topics such as financial support, the Coronavirus Job Retention Scheme, the Business Interruption Loan Scheme, HMRC tax helpline and emergency volunteering leave. Visit the webpage here.

Coronavirus advice for businesses in Scotland

The Scottish Government has set up a webpage of links that Scottish businesses should find useful during the coronavirus COVID-19 pandemic. Find the answers to your questions here.

The Construction Industry Coronavirus (CICV) Forum

The Construction Industry Coronavirus (CICV) Forum is a collective of trade and professional bodies gathering intelligence, sharing advice and speaking directly with government on issues affecting members in the current crisis. The forum members have produced guidance to offer some form of clarity to the industry as we all work in the most unusual of times.

Every business must make their own judgements on the work they will do, but they should understand the advice which the Scottish Government has issued over the steps to be taken to minimise the spread of Coronavirus. The advice is subject to change without notice depending on decisions taken by the Scottish or UK Governments and updated information will be issued as required. Download the guidance here.

Support for business in Wales

In response to the coronavirus COVID-19 outbreak, Welsh and UK Governments have announced a range of measures to support businesses and workers across Wales including business rate relief, business grants, support for the self employed, access to finance, and support for employees. Find out more on the Business Wales website.